Q:  Do musicians and labels get paid for the MP3s I download?
A:  Yes. M-Club splits all of the profits from members fees with the label or artist trough "Ukrainian Agency on Copyright and Related Rights". M-Club is a legitimate downloadable music service that compensates artists and labels for their work, without sacrificing convenience or low-cost.
More about legal info for authors and record labels can be found here.

Q:  How does M-Club protect against piracy?
A:  We trust our customers. We believe that if downloadable music is presented in an inexpensive and flexible way, most consumers will do the right thing.
M-Club does not include any type of Digital Rights Management or complex security rules in our music files -- just pure, open MP3. In addition, we provide our customers with extremely flexible rights for the music they purchase and download, allowing them to easily transfer their music files to portable MP3 players and burn them on to compact discs using CD-R.
For more details, please read our MP3 Users' Rights & Responsibilities chapter below.

Q:  My proxy blocks access to MP3 files. Can I download it with another extension?
A:  In some cases corporate network's (intranet) properties don't allow to load files with extention mp3 (*.mp3). You may change extention for above mentioned mp3 files which you're going to load at page. When loading will be completed you just have to restore files' extention (*.mp3).

Q:  Is there anywhere on Media Club's web site where I can see how much data I can still download?
A:  You need to be logged in to see your balance. It's placed on every page of M-Club in field called "Status" at right. There are your balance in USD. There are placed link to payment page too.

Q:  Why I can't download some albums? There are N/A instead of links to mp3.
A:  It's promo information about albums that will be released soon. In this case there are date of release in info field. Some albums is unavailable due the author's or rightowners requests for undefined term.

Q:  How many mp3's I can download at the same time?
I'm getting the message "503 Service Temporarily Unavailable" trying to download files.
A:  Download streams quantity is unlimited.

Q:  How can I register?
A:  You can register from any page of Media-Club - Register.

Q:  How can I log out?
A:  You just need to close all browser's windows to log out.

Q:  I forgot my password! How I can remind it?
A:  Refuse to type password during procedure of authorization, then click on << Forgot password >> at the next page and enter your e-mail which was pointed at registration. Password will be sent to your e-mail. Or doo it right now - << Forgot password >>.

Q:  I've registered successfully but didn't got password from you. Tried to retrieve passord through Password reminder page but still recieve notning. What's wrong?
A:  Check your e-mail account options. Switch off "Human-Generated Only" filter.

Q:  What does mean (fresh), (new) and (updated) marks in the catalogue?
A:  (fresh) - it means that updates occured during last month in the list of albums;
(updated) - the same but during last 7 days;
for albums (new) means fresh-added album, (updated) - means updated album (edition or addition of tracks).

Q:  How to change language of M-club news e-mail? / How to unsubscribe or subscribe for M-club news? / Can I remove my registration data from your server?
A:  All mentioned you can do it following the link - "Edit Profile".

Q:  I've got authorization, but when I entered login and password I couldn't download file from Media-Club. I connect from intranet via firewall. May be reason of failure in it?
A:  There are some reasons:
- Try to change parameter "automatic" to "each visit" in checking of pages updates in your browser options;
- Internet Explorer 5 has some authorization problems, please try to download updates for IE5 or to install IE version 6;
- Firewall blocks connection, ask your network administrator about intranet configuration.

Q:  What is the price for downloading from Media-Club?
A:  Price of every track is placed on every album's page just on right of track's download checkbox.

• "Rip" and encode their own CD music collections into digital music files for their own personal use and enjoyment.
• Make as many copies of their digital music files as they would like for their own personal use. This freely allows consumers to copy their MP3s on any number of their own computers in various locations, as well as on to their portable MP3 hardware players.
• "Burn" their music files onto compact discs for their own personal use.
• Copy and distribute their music files to members of their immediate family.

• Not distributing copies of their digital music files to people outside their own immediate family, without permission of the copyright holder. This includes making unauthorized, full-length MP3s available to others through Email, compact discs, FTP sites and file-sharing utilities such as Napster, Gnutella etc. Whether for commercial gain or not, this behavior is against the law.
• Supporting artists and labels that are making their music catalogs available for sale legitimately in MP3. By respecting their trust, it will encourage others to do the same.

• license agreement given by Ukrainian Society of Copyright and Related Rights Holders "Oberih";
• license agreement given by State Enterprise "Ukrainian Agency on Copyright and Related Rights" (UACRR);
• license agreement given by "Moon Records" Label;
• license agreement given by "Melody-Ukraine" Label.
• license agreement given by Authors agency "Honest Music".
• license agreement given by "Rostkar" Company.
• license agreement N° ICK-01 given by Style Records.
• license agreement N° ICK-02 given by Falyosa Family Factory.
• license agreement N° 199 given by COMP Music / EMI Ukraine.